Custom or packaged platform
For the first time ever people are using chat / messaging apps more than they are using social networks. Chatbots are rule based or artificial intelligence powered services that you interface with via a messenger product. There are various pre-built platforms, like ChatFuel or API.ai, that can be leveraged to deliver a chatbot quickly. For more specific functionality Futurist Labs can build a custom bot engine by specifications.
On Your Website
A Chatbot can be integrated into your existing website to greet your visitors, answer their questions, direct them to the things they need, take orders or leave you a message for later. Chatbots are intuitive to use and can be implemented into several fields of business such as e-commerce, entertainment, news, customer support, delivery services or corporate information exchange. If you had a robot that could have one on one conversations with all of your customers, what would that robot do?
This is one of the most important keys to success of the chatbot. Intuitive conversation. We are able to create multiple boards to represent different conversation flows within a bot. These are like mind maps that showcase different paths that users can take. Allow us to take the lead and help bring our expertise to your bot objectives.
Messenger, Slack, Viber, etc.
Now everyone can talk to your business in their favorite messenger. Chatbots are the best way to get in front of the billions of people using messaging apps like Facebook Messenger, Slack, Viber, Skype, Telegram, Discord, and Kik. A bot can be configured for one chat tool or many at the same time depending on where your customers are.